First Smile LLC – Wholesale Supply Policy

Effective Date: January 2025

To support the needs of our retail and distribution partners, First Smile LLC maintains a transparent and consistent wholesale policy regarding minimum order amounts, lead times, and shipping methods.

Please review the details below to ensure a smooth and efficient ordering experience.

Minimum Order Amount

– Minimum order value (MOQ): $500 USD per order
– Applies to the total value of all SKUs in a single purchase
– Mixed-product orders (e.g., multiple gift set styles or categories) are accepted as long as the $500 threshold is met

This policy allows us to maintain wholesale pricing while optimizing fulfillment efficiency.

Delivery Timeframe

– Standard lead time: All orders are fulfilled within 7 calendar days
– Lead time begins upon receipt of full payment or confirmed purchase order
– Orders are packed and prepared in compliance with international air shipping standards

For custom branding, labeling, or bulk packaging requests, additional processing time may apply. Clients will be notified in advance.

Shipping Method

– All shipments are delivered via EMS International Express Air Freight
– Service includes:
– End-to-end tracking and delivery confirmation
– Signature-required delivery
– Typical delivery time: 7–10 business days depending on destination country
– Real-time updates available through EMS tracking portal

Clients are responsible for any applicable import duties or customs clearance fees based on their destination country’s regulations.

Contact & Support

For specific shipping quotes, order tracking, or delivery customization, please contact our operations team:

Email: sales@firstsmilebtb.biz
Website: www.firstsmilebtb.biz

Summary Table

At First Smile LLC, we strive to provide a streamlined, reliable, and globally accessible wholesale experience. Thank you for partnering with us.